Contact MiniMax Music Studio
Get in touch with our customer support, engineering team, or report issues and feedback.
Last updated: 2026-03-15
1. Customer Support & Assistance
Need help with our music generator, AI cover, or audio-to-video tools? We are here to assist you:
- Email Support: Send an email to hi@minimaxmusic.app.
- Response Time: We typically review and respond to inquiries within 24–48 business hours.
- Account & Billing: For credit questions, subscription changes, or refund inquiries, please include your registered account email and order identifier.
2. Technical Feedback & Bug Reporting
For technical bug reports, browser codec questions, or feature requests regarding client-side media tools:
- Email Feedback: Send your report or suggestion to hi@minimaxmusic.app.
3. Business Inquiries & Licensing
If you represent an enterprise, studio, or API developer interested in commercial licensing or high-throughput batch audio synthesis:
- Inquiry Address: hi@minimaxmusic.app (Subject: Enterprise Inquiry).
- Security & Privacy Inquiries: Learn more on our Privacy Policy page.